We are seeking a highly motivated and detail-oriented Implementation Manager to lead the implementation of the TOPO supply chain system within our organization. The ideal candidate will be responsible for managing the end-to-end implementation process, ensuring that the system aligns with our business objectives and enhances the effectiveness and efficiency of our supply chain operations. Teal Goal prefers Freelance candidates.
Reporting & Organization
Reports to: Managing Director & Steering Committee
Subordinates: None
Key Responsibilities
Project Planning & Management:
Develop and manage project plans, timelines, and budgets for the TOPO implementation.
Coordinate cross-functional teams to ensure all project milestones are met.
System Configuration & Integration:
Collaborate with internal teams and TOPO to configure the system according to business needs.
Oversee the effective integration of TOPO with existing systems and processes.
Process Streamlining:
Analyze current workflows and identify areas for improvements.
Design and implement streamlined processes that leverage the capabilities of the TOPO system.
Document the streamlined workflows and processes
Training & Support:
Develop and deliver user manual and/or training programs for end-users and stakeholders.
Provide ongoing support and troubleshooting during and while the implementation phase, in collaboration with system provider.
Stakeholder Communication:
Act as the primary point of contact for all stakeholders, ensuring clear communication throughout the project.
Gather feedback and make necessary adjustments to improve user experience and system effectiveness and efficiency.
Performance Monitoring:
Establish KPIs to measure the success of the implementation.
Conduct post-implementation reviews to assess effectiveness, efficiency and identify further improvements.
Skills and Qualifications
Education & experience
Bachelor’s degree in Supply Chain Management, Business Administration, Information Technology, or a related field.
3+ years of experience in project management, preferably in supply chain or retail environments.
Proven experience managing system implementations, with specific knowledge of supply chain systems (experience with TOPO is a plus).
Certification in Lean or Six Sigma is a plus
Experience with establishment of quality management systems.
General skills
Strong project management skills, with proficiency in project management tools and methodologies.
Excellent analytical and problem-solving abilities, with a focus on process optimization.
Exceptional communication and interpersonal skills, capable of engaging effectively with diverse stakeholders.
Ability to work under pressure and manage multiple priorities simultaneously.
Strong leadership skills, with a track record of successfully guiding teams through change.
Team player with excellent communication & presentation skills in English (fluent, must). Effective communication with internal stakeholders and external suppliers.
Excellent IT & computer skills (Windows or macOS): Work in a modern work environment and able to learn new technologies and adapt to changing requirements.
Personal Attributes
Cultural Awareness: Understanding various European markets and customers, as well as different Asian cultures.
Integrity: Following the Code of Conduct's requirements without limitations and upholds ethical standards.
Self-motivated: works independently and is self-motivated.
Benefits
At Teal Goal, we provide our employees with a range of benefits reflecting the importance we place on the well-being of our staff. Benefits include:
Flexible working arrangements that include a flexible workplace and flexible working time.
Employment type: Full-time, limited to project length
Our application process
Submit Your Application: Complete the application by following the steps mentioned below. We encourage candidates to familiarise themselves with our company by visiting our website or LinkedIn page before applying.
Preliminary Selection: After an initial review, we will contact preferred candidates via email (by application@tealgoal.ltd) with additional questions regarding their skills and background. This step helps us better understand each candidate and ensures a good fit with our team.
Interviews: Selected candidates will participate in a three-stage interview process. The first interview will be via video call, followed by two in-person meeting with the Managing Director and the Management in Europe for shortlisted candidates.
How to apply
Please send us your updated CV by email to apply for the vacancy with the subject “Implementation Manager Topo Supply Chain System”.